ERP Business Analyst - SAP

Company Overview

Help us make the best golf balls in the world! From our Covington, Georgia manufacturing facility, we supply golf equipment to many of world-renowned golfers including Tiger Woods and Bryson DeChambeau.

Whatever role you fill, when you represent the Bridgestone Golf name you know that you are a valued teammate who is part of our larger mission to serve society with superior quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Bridgestone Golf, Inc. is headquartered in Covington, Georgia and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Our mission is simple: Bridgestone Golf serves dedicated golfers with superior quality golf equipment designed to maximize individual player’s golf experience and enjoyment.

Job Category

Position Summary

The ERP Business Analyst will work within Bridgestone Golf resources supporting the SAP ByDesign application belonging to the Bridgestone Golf business unit. The SAP ByDesign application supports multiple functional areas (e.g. Finance, Procurement, Manufacturing, Operations, Quality, Shipping and HR). This position, under general supervision, will be responsible for new or enhanced development of the application, operational report development using SAP report design, lobby/dashboard setup, E-Workflow, custom processes, as well as security permissions and profiles. Additional responsibilities for maintenance and support for the SAP ByDesign application may include: Ability to administer multiple instances - Custom objects - Data archives- Security permissions and Solution management. Must fully support third party application integration such as EDI, E-Commerce, B2B and B2C applications, and provide general resolution identification, remediation, testing, compliance, and adherence to security / change processes, as well as producing and maintaining documentation. This position will interact with users and subject matter experts at all levels including upper management.


  • Upgrade and support ERP software to increase process efficiency and transparency
  • Work with cross functional departments to gather all the data related to current manufacturing, supply chain, maintenance and finance processes.
  • Analyze all current business functions to identify opportunities for system improvements.
  • Provide project risk analysis and mitigation planning.
  • Perform project management duties to control all phases of the project lifecycle.
  • Engage senior subject matter experts and operation leaders in process improvement initiatives.
  • Manage improvement projects from conception to execution to ensure on time, on budget with mitigated risk.
  • Ensure user acceptance testing meets all department and cross-department requirements.
  • Perform time study to collect data post implementation to report improvements to senior management at the end of the project.
  • Facilitate and execute training and communication plan with SME to train employees on new processes.
  • Conduct training needs analysis to meet business needs and assist in developing and providing training materials and standard operating procedures
  • Partner with enterprise operations to reinforce consistent process execution.
  • Oversee creation of custom reports and all BI reporting initiatives.
  • Monitor system changes and analyze impacts on business requirements.
  • Position is temporarily hybrid and still requires regular onsite attendance (2-3 times a week).

Role Specifications:

  • Minimum of 3 Years SAP ERP Software Support - SAP ByDesign is ideal.
  • Proficient in software upgrades, small enhancement projects and new implementations.
  • Excellent client-facing written and verbal communication skills.
  • Expert knowledge/expertise on end-to-end business processes and software solution matching.
  • Ability to manage multiple tasks and priorities concurrently.
  • Process leader: able to manage own workload without supervision.
  • Creative thinker with good problem-solving skills.
  • PMI and Six Sigma certifications a plus.
  • Process manufacturing expertise a plus.
  • Programming experience in any language a plus.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Bachelor's degree from an accredited college or university with major coursework in information systems, computer science or other related field, or equivalent experience that is directly related to the duties and responsibilities specified.  Master’s degree is preferred but not required.


Ability to read, analyze, and interpret technical procedures, company policies, and sales programs. Ability to write reports, business correspondence, and procedure guidelines. Ability to effectively present information and respond to questions from managers, other employees, customers, and sales representatives.


Ability to calculate figures and amounts such as discounts, interest, commissions, percentages.  Ability to add, subtract, multiply, and divide using whole numbers, common fractions and decimals.


Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in mathematical written, verbal, or diagram form and deal with several abstract and concrete variables.  Strong analytical and creative problem-solving skills. Excellent analytical and problem-solving abilities.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, papers, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand; walk; and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Sit - For most job tasks at a standard desk and chair; in meetings; to meet others at their offices.
  • Stand/Walk – some walking and standing
  • Talk /Listen - To be able to orally communicate with staff, employees and others.
  • Dexterity - To be able to write, use the computer and telephone.
  • Climb/Balance - To be able to reach top drawers of file cabinets with supportive assistance, such as a step stool.
  • Stoop/Crawl/Kneel/Crouch - To be able to retrieve files from bottom drawers of file cabinets.
  • Lift/Move/Push/Pull - To be able to move file boxes weighing up to 20 pounds.
  • Vision - To be able to use a computer for the majority of the work day; to read and write.

The noise level in the work environment is usually quiet, but some noise from the production area filters through.

Minimum Qualifications

Relevant experience and education required

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.